Our Terms

Terms & Conditions

The Terms & Conditions described on this page apply for all clients of htmlBoutique.com who use any of our services. By using htmlBoutique services, you accept and consent with these Terms & Conditions, and you also warrant that you are at least 16 (sixteen) years of age.

Pricing

General

The pricing of our services is not officially published on our website for the reason that we could not possibly set fixed and accurate price rates, since the complexity and amount of work of a project could greatly vary from one project to another.
If you want to get an idea of the approximate pricing of a project, you could browse our case studies, where we have added a fixed estimated pricing of every project described.
We have established a practice of preparing a free of obligation quote for every project.

Price adjustments

We reserve the right to revise and amend the initially prepared quote if any changes or additions to the project occur. The client will be notified of all changes in the pricing and we will only proceed further after approval and acceptance of the price amendments by the client.

Volume discounts

Volume work discounts are available.

Expedited delivery

Expedited delivery service is available at additional cost.

Payment

Generally, we require payment only after the client has reviewed the files on our secured preview server and is fully satisfied with the results. After receiving the payment, we grant the client access to all source files by activating a “Download” button.

Methods

htmlBoutique accepts various payment options listed as follows:

  • Credit card. We accept VISA, MasterCard, American Express, Discover, JCB.
  • PayPal
  • Bank Wire Transfer
Upfront and partial payments

We do not require upfront payment. However, in certain cases, regarding projects coming from new clients and / or projects with an estimated price for a coding service higher than 400 USD, we may require payment corresponding to a certain volume of work done and approved by the client, and then proceed forward with the project.

Refunds

If the client is not satisfied with the results and provides reasonable and legitimate grounds while the code is still being reviewed on our staging preview server, we'll issue a refund.

Cancellation of project

The client has the full right to cancel their order at any time. The following rules apply:

  • The client is exempt from payment if they cancel their order before we start working on it.
  • In case the development has started, the client is obligated to make a payment corresponding to the volume of work done prior to project cancellation.

VAT

If you're based in EU and don't have a VAT number, you'll be charged VAT which varies between 18% and 25% depending on your country's regulations.

Invoice Policy

htmlBoutique provides an itemized invoice for each project. Each project receives an invoice immediately after the corresponding project payment has been made.

Start a project

Before starting work on the project we’ll perform a review of the provided assets (design files, specification and / or requirements documents, etc.).

A project is considered accepted and we start working on it only after:

  • clarifying the requirements for the project, and
  • coming to an agreement on the price, timeline and the expected deliverables

Delivery

Тhe delivery turnarounds may vary depending on the complexity of every particular project.

Work hours

Our business hours are 9:00am - 6:00pm EEST, Monday - Friday.

Support

htmlBoutique.com offers a free and life-time support regarding bugs and fixes on projects conducted by our team. However, all additional requests that are out of the initial project scope may be charged based on our judgment.

Refuse work

We reserve the right to refuse to work on projects containing pornography, violence, illegal materials and / or any content we consider explicit, offensive, and / or generally unacceptable and / or prompts to illegal or immoral actions. Also, the client is completely responsible for all content and materials in relation to the project, concerning its legacy and political and social correctness.

Terms & Conditions updates

htmlBoutique.com has the right to change, update, add, remove sections in these Terms & Conditions without any notice. All modifications become valid when published on this page.

Contact us

If you have any queries regarding the Terms and Conditions, feel free to contact us.

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